FAQs

On this page you'll find a list of frequently asked questions. If we haven't answered your question then let us know by emailing: [email protected]

How do I sign up?

Our brand new, event-driven enterprise platform is arriving by the end of this year. You can reserve your spot now by filling out our Preview Program form found on our website. You’ll get early access and the opportunity to help shape the experience and future releases.

To sign up today, take a look at: https://www.iotics.com/discover-iotics-preview-program/

Do you have any use cases?

You can find a selection of use cases on the Iotics website. To start you off here is a number of industry specific cases:

Can I see a Demo?

To request a demo, simply fill out the Request a Demo form on our main website.

What is a Digital Twin?

We have a full breakdown of what a Digital Twin is, and the benefits of using Digital Twins in our Key Concepts section.

Why share across corporate boundaries?

The globalization of supply-chains and the increasing servitization of business models have made it imperative to share data with suppliers and customers. But how to do this, securely, across corporate boundaries and accepting of the inevitable differences in terminology and language?

Find out more about sharing across corporate boundaries on our website.

What is digital transformation?

Digital transformation is a business and cultural shift within an organization to deliver higher value by digitizing operations and processes. Success results in new revenue streams, business models and client experiences. Failure to evolve and integrate digital technologies can cripple any business.

You can read more on our website.

How can I use your platform for refactoring my systems?

IOTICS allows you to ensure your data is FAIR by creating an overlay to abstract and surface your data for repurposing. By using IOTICS you can seamlessly and securely connect your data sources together without having to rearchitecturing your entire system.

Just connect your systems to Iotics by with our connectors and start refactoring your systems.

How can I use your platform to create data pipeline processing?

By using Digital Twins, connectors and feeds as pipelines you can transform and republish your data to achieve ETL-like behaviour.

Can you have multiple twins hosted in the same database?

Yes. All twins are stored in a database in the Enterprise customer cloud instance.

Do twins have their own database or do they have a centralized database?

Twins don’t have their own database but are stored in a database in your Cloud instance.

See Reporting for in depth guides on reporting.

Are you going to support other cloud services?

We currently support AWS and additional cloud service providers are in our Product roadmap.

Are there opportunities to partner with Iotics?

Yes, we are always looking for new partners. Partner with us to start exploring the benefits of Iotics:

Light weight and flexible technology reduces time to revenue on projects
Start small and scale and agility methodology reduces project risks and improves margin
Automated scalability enables ‘land and expand’ strategy
Flexibility ensures adaptability to changing customer requirements
Simulation capability enables pre-production testing of solutions prior to deployment

We can help train you on Iotics technology and will support you with go to market activities. Take a look at our Partners page for more information.

Do you support both local and global search?

Yes, you can search both locally or globally by setting the scope parameter in your search query.

See the API Reference for further details.

Can we set Twins to be private or public?

You can set the visibility of your Twin when creating it, or update it later by setting the visibility parameter.

There are two settings for visibility:

PRIVATE - the twin is only visible in a LOCAL search
PUBLIC - the twin is visible in any scope

See the API Reference for further details.

What is an agent?

An agent is any application that interacts with IOTICS on behalf of a user. To ensure security each agent must have its own keys and DIDs and be authorised to act on behalf of the user.

How can we use your platform across different microservices or domains?

IOTICS standardizes data by using Connectors to model data into Digital Twins. Once the data is modelled into a Twin, it can be exported anywhere or made to interact with anything. This allows you to easily connect your different microservices or domains.

Do you cover multi-region support across multi-cloud offering?

We currently support AWS availability zones.

If you need additional providers, please Contact Us.

Do you have a User Interface?

Yes. we currently provide a User Interface in the format of our IOTICS Portal. This is a constantly updating product as we’re focusing on developing our core software offering before polishing a User Interface.

How do I connect with Iotics?

To get connected as quickly as possible you can use our Host Library Python integration, providing a Python wrapper to abstract calls to our client libraries. See the IOTICS Host Library section for a detailed tutorial to get connected.

For complete control from the ground up you can integrate directly with our WebAPI. The WebAPI will allow you connect to IOTICS through REST/STOMP integrations, providing a deeper understanding of what makes IOTICS work. See the IOTICS WebAPI for more information.